Frank brings more than five decades of state and local government experience in public sector health and human services, non-profits and the education community. He has been in executive leadership roles in state and local government and is a recognized national expert on public sector health and human services programs and management information systems. Frank has led several transformational efforts around “accountable care communities;” integration of behavioral and physical healthcare; person/patient centered strength-based model of practices and the application of information technology and predictive and performance analytics.
He also developed the Outcome Framework and Quality Assurance and Improvement System methodologies to support HHS agencies in the assessment, implementation and sustainability of best practices for enhancing access, outcomes, cost, accountability and quality of programs and services.
Frank’s range of experience includes healthcare, public health, behavioral health services, Medicaid, child welfare services, welfare-to-work, homeless services and education. He has a proven record of accomplishment in ensuring the effective application of a strength-based person/family-centered model of practice for the redesign and delivery of healthcare and human services. For more than 25 states and local jurisdictions, he has played leadership roles in HHS Strategic Planning and Management; Systems Planning; Business Process Reengineering; Policy and Practice Redesign; and Forensic Assessments of troubled and failed HHS transformation initiatives. He has also led several states in the planning and implementation of health information exchanges, health insurance exchanges and in the meaningful use adoption of electronic health records.